Natalie: “The happy/sad system is working well for us. We have our son so well trained now that I only have to say “the sad face is going up on the fridge” and he stops straight away.”

Janice:"I loved it – it was so practical and taught my daughter that her behaviour impacted on feelings. She had no idea. Now she is training herself – Dad doesn’t need to do a thing. We’re very happy.”

Sarah: "The smiley face fridge magnet approach is very gradually impacting on Rebecca and are unbelievably effective on Kate (3 yo)!! Kate's whole privilege based requests are preceded by her checking the smiley face."

Michelle: "The faces work so well for my boys - when we're on sad face he watches, asks if I can turn it around, I say when you've done X to fix things up between us, he does, and we're both happy - how could it be so simple."